Over the past 12 months, businesses using our managed firewall and endpoint protection services saw a 75% reduction in security incidents. Here's how we made it happen — and how it could work for your organisation too.

The Problem: Fragmented Security & Growing Threats

Many New Zealand businesses still rely on a patchwork of outdated antivirus software, consumer-grade routers, or “best effort” IT advice when it comes to cybersecurity. But as ransomware, phishing, and remote access attacks become more advanced, this approach simply doesn’t cut it.

We noticed that clients coming from other providers were experiencing:

• Repeated malware infections

• Poor visibility of threats or unauthorised access

• Lack of clear incident response

• Outdated or misconfigured firewalls

  
  

The CloudX Solution: Fully Managed Defence

We introduced a multi-layered protection service designed specifically for New Zealand businesses.

Our managed security offering includes:

1. Advanced Managed Firewalls

• Real-time monitoring & threat detection

• Geo-fencing and IP reputation filtering

• Enforced traffic segmentation (no more flat networks!)

2. Endpoint Protection & EDR

• AI-driven threat detection

• Ransomware rollback capability

• Behavioural blocking and isolation

3. 24/7 Visibility & Reporting

• Weekly or monthly threat reports

• Alerting on policy violations

• Dashboard access for transparency

4. Hands-on Support

• Security experts who configure and monitor systems for you

• Incident response built in (no panic at 2am)

• Support aligned with your compliance requirements (ISO/NIST-ready)

The Results: A 75% Drop in Incidents

Across a diverse set of industries — from logistics and manufacturing to finance and retail — our managed clients reported:

• Fewer successful phishing attempts

• Reduced malware-related downtime

• Better compliance readiness

• More confidence in their IT security stack

Why It Works

The success of our approach comes down to three things:

1. Automation + human expertise: AI helps us detect threats quickly, and our engineers act just as fast.

2. Proactive patching and policy: We don’t wait for problems — we lock them down before they arise.

3. No one-size-fits-all: We tailor the firewall rules, endpoint policies and alerts to your specific risks and industry.

Ready to Take Security Seriously?

If you’re still relying on outdated security tools or basic IT support, it’s time to rethink your approach. CloudX’s managed security services are built for Kiwi businesses that demand better protection, better performance, and better sleep at night.

Want to learn more or get a free security assessment?
Get in touch with CloudX

CloudX is a New Zealand-owned provider of secure internet, cloud, and communication services — with a growing reputation for hands-on support and enterprise-grade protection.