Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
FAQ
What makes CloudX different from other providers?
CloudX delivers business-grade internet with a focus on speed, reliability, and hands-on local support. Our 24/7 technical help, proactive monitoring, and enterprise-grade solutions are designed specifically for New Zealand businesses.
Do you offer backup connectivity options like 4G failover?
Yes. All CloudX business plans include optional 4G failover to keep your business online even during outages — ensuring you stay connected when it matters most.
Can I move my business number or service to CloudX?
Absolutely. We make switching easy by handling number porting and minimising downtime so your business operations stay seamless.
What support can I expect from CloudX?
You get 24/7 local support from real people who understand your business needs — no scripts, no outsourcing, just helpful solutions fast.
How fast is CloudX Fixed Wireless?
Our Fixed Wireless delivers high-speed internet (up to 500 Mbps in some areas) with low latency, making it ideal for remote offices or rural businesses.
Do you provide custom solutions for larger enterprises?
Yes — from multi-site connectivity to secure SD-WAN, we work with you to design custom solutions that scale with your business.
What makes CloudX different from other providers?
CloudX delivers business-grade internet with a focus on speed, reliability, and hands-on local support. Our 24/7 technical help, proactive monitoring, and enterprise-grade solutions are designed specifically for New Zealand businesses.
Do you offer backup connectivity options like 4G failover?
Yes. All CloudX business plans include optional 4G failover to keep your business online even during outages — ensuring you stay connected when it matters most.
Can I move my business number or service to CloudX?
Absolutely. We make switching easy by handling number porting and minimising downtime so your business operations stay seamless.
What support can I expect from CloudX?
You get 24/7 local support from real people who understand your business needs — no scripts, no outsourcing, just helpful solutions fast.
How fast is CloudX Fixed Wireless?
Our Fixed Wireless delivers high-speed internet (up to 500 Mbps in some areas) with low latency, making it ideal for remote offices or rural businesses.
Do you provide custom solutions for larger enterprises?
Yes — from multi-site connectivity to secure SD-WAN, we work with you to design custom solutions that scale with your business.
What makes CloudX different from other providers?
CloudX delivers business-grade internet with a focus on speed, reliability, and hands-on local support. Our 24/7 technical help, proactive monitoring, and enterprise-grade solutions are designed specifically for New Zealand businesses.
Do you offer backup connectivity options like 4G failover?
Yes. All CloudX business plans include optional 4G failover to keep your business online even during outages — ensuring you stay connected when it matters most.
Can I move my business number or service to CloudX?
Absolutely. We make switching easy by handling number porting and minimising downtime so your business operations stay seamless.
What support can I expect from CloudX?
You get 24/7 local support from real people who understand your business needs — no scripts, no outsourcing, just helpful solutions fast.
How fast is CloudX Fixed Wireless?
Our Fixed Wireless delivers high-speed internet (up to 500 Mbps in some areas) with low latency, making it ideal for remote offices or rural businesses.
Do you provide custom solutions for larger enterprises?
Yes — from multi-site connectivity to secure SD-WAN, we work with you to design custom solutions that scale with your business.